FAQ

Question:

In which hotel can a transit passenger stay without a visa?

Answer:

A transit passenger without a visa can book a room in advance in a capsule hotel such as the GoSleep.Moscow Capsule Hotel in the clean zone of terminal E.

Question:

Does the hotel have an hourly rate?

Answer:

GoSleep.Moscow Capsule Hotel offers the possibility of hourly payment. You can find current tariffs on our website in the Prices section.

Question:

How clean and hygienic is the capsule?

Answer:

Each capsule is properly cleaned using hypoallergenic materials after each stay.

Question:

I suffer from claustrophobia, can I stay in a capsule?

Answer:

If you have a fear of enclosed space, you can leave the shutter not completely closed. The shutters have holes with air circulation and light passing through the holes.

Question:

Where can I leave my luggage and personal items?

Answer:

Raise the ergonomic seat from the front and put your belongings in a spacious compartment.

Question:

Where can I get hot water?

Answer:

The hotel has a water cooler with heating regimes which is free of charge for the hotel guests.

Question:

Where can I wash myself (take a shower)?

Answer:

In terminal D (clean zone) in the GettSleep Capsule Hotel, which is 3 minutes walk from our hotel. GettSleep

Question:

How do I get connected to the airport wi-fi network?

Answer:

Select the Sheremetyevo Wi-fi access point, connect and authenticate.

If you register for the first time:
· Open the browser and enter any http: // site address, for example, svo.aero
· Enter your mobile number and press «Get a Sign In SMS»
· You will receive an SMS notification with a verification code and a link
· Click on the link from the SMS notification or enter the confirmation code
· Identification is complete, now you have Unlimited Internet access